Municipalities and county councils as well as companies that conclude frame contracts with their suppliers or customers use Frame contract call-off.
The following diagram gives an overview of how the buyer and supplier collaborate in this business process. As the business process progresses through its different phases (on the right of the diagram), the parties exchange business documents (the arrows).

The content of each phase is described in more detail below. See General business process model for an overview of GS1 Sweden's methodology.
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Planning The buyer makes an inventory of his requirements for goods and/or services. |
2 |
Identification The buyer identifies potential suppliers. Information such as catalogues and pricelists are requested in order to decide if negotiations are possible. |
3 |
Negotiation Following a tendering process the buyer and the supplier conclude a frame contract for a given selection of products. The contract must be written so that subsequent documents can be exchanged electronically. The exact rules for this must be agreed in an interchange agreement in the form of a separate document or an appendix to the frame contract. |
4 |
Actualization In the implementation phase the buyer and the seller fulfil their contractual commitments. Each sub-phase includes collaboration processes which define how the buyer and seller interact. The sub-phases and their collaboration processes are described below.
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Identify basic information The buyer and seller exchange information necessary for the buyer to be able to make a call-off in the next sub-phase. This exchange includes three collaboration processes:
»Send delivery and payment information The details from the contract are input to the buyer's and seller's systems.
»Send party information The name, address, location number (GLN), etc is sent to the opposite party.
»Send price and selection information The supplier informs the buyer of the current selection of products with prices and any price or packaging changes.
Order/Negotiation When the buyer requires a product or service, the call-off process can start. Using the information exchanged in the previous sub-phase, the buyer and supplier agree the terms and conditions for a call-off. The collaboration process is:
»Call-off from frame contract with central catalogue
Deliver Delivery is made using the following collaboration processes:
»Deliver This process is used when the buyer and supplier have agreed to exchange delivery information using an electronic despatch advice.
»Deliver with delivery note (not ready)
This process is used when the buyer and seller do not use electronic despatch advice.
Pay Invoicing of the goods or services supplied is made using the collaboration process:
»Invoice delivery
Subsequent payment is made using collaboration process:
»Pay invoice
Post-processing The post-processing phase covers credit of returns and correction of invoice errors. The collaboration process is:
Correct payment with credit note (The text for this section is being developed. The information in a credit note can be found in Invoice, BDS 6.1.6)
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